Tuesday, May 6, 2014

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The Airbus obtained quality certification UNE 13816 | Online Sarria
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General for Mobility delta and Transport Services SL Aerobus service operating company, the UNE 13816 received by its two serving lines between terminals T1 and T2 of the airport and the city center.
UNE 13816 determines the conditions under which the service is provided from the perspective of the traveler. The certification means to achieve greater approximation between the quality expected by the user and that really delta perceived.
Quality criteria as established by European standards and Airbus just got are accessibility, information, regularity and punctuality, customer service, comfort, safety delta and respect for the environment.
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